System/OS details: Dual Boot Ubuntu 23.04 and Windows 11(on separate drives)HP OMEN Desktop. Ubuntu Desktop is configured for Cinnamon (Latest Upgrade).
Background Info:
I installed and been running this setup for several months and sound was working perfectly but the last time I booted into Ubuntu the sound was gone.
I update & upgrade every time I boot into Ubuntu. The sound works perfectly in Windows 11 but for some reason, I have lost sound in Ubuntu. I have checked the obvious (eg. mute & volume settings).
The sound settings displays the Device Out: Line Out Built-in Audio & the profile is Analog Stereo. I executed the Test Sound which worked previously, doesn't output any sound.None of the system sounds work anymore either.
I researched numerous "Solutions" sources and have not had any of those to work. Since I am a relatively new Linux user, don't tinker with system settings and have not installed any new programs. I am at a total dead end. Please help!
added InfoHere are the results of some tests that were suggested from previous web searches. I am totally ignorant as to what the results actually indicate.
pipewire.service - PipeWire Multimedia ServiceLoaded: loaded (/usr/lib/systemd/user/pipewire.service; enabled; preset: enabled)Active: active (running) since Fri 2023-09-08 14:34:48 CDT; 21min agoTriggeredBy: ● pipewire.socketMain PID: 1915 (pipewire)Tasks: 2 (limit: 38030)Memory: 6.8MCPU: 229msCGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewire.service└─1915 /usr/bin/pipewire
Sep 08 14:34:48 dogman-OMEN-by-HP-40L-Gaming-Desktop-GT21-1xxx systemd[1908]: Started pipewire.service - PipeWire Multimedia Service.Sep 08 14:34:48 dogman-OMEN-by-HP-40L-Gaming-Desktop-GT21-1xxx pipewire[1915]: mod.rt: Can't find org.freedesktop.portal.Desktop. Is xdg-desktop-portal running?Sep 08 14:34:48 dogman-OMEN-by-HP-40L-Gaming-Desktop-GT21-1xxx pipewire[1915]: mod.rt: found session bus but no portal~
***********************************************************************~$ lspci -nnk |grep -A3 -i aud00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:7a50] (rev 11)DeviceName: Onboard - SoundSubsystem: Hewlett-Packard Company Device [103c:8a97]Kernel driver in use: snd_hda_intel
03:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Navi 21/23 HDMI/DP Audio Controller [1002:ab28]Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Navi 21/23 HDMI/DP Audio Controller [1002:ab28]Kernel driver in use: snd_hda_intelKernel modules: snd_hda_inteldogman@dogman-OMEN-by-HP-40L-Gaming-~$ lsmod | grep -i sndsnd_seq_dummy 16384 0snd_hrtimer 16384 1snd_hda_codec_realtek 192512 1snd_hda_codec_generic 118784 1 snd_hda_codec_realtekledtrig_audio 16384 1 snd_hda_codec_genericsnd_sof_pci_intel_tgl 16384 0snd_sof_intel_hda_common 188416 1 snd_sof_pci_intel_tglsoundwire_intel 57344 1 snd_sof_intel_hda_commonsnd_sof_intel_hda 24576 1 snd_sof_intel_hda_commonsnd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tglsnd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_commonsnd_sof 311296 3 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hdasnd_sof_utils 20480 1 snd_sofsnd_soc_hdac_hda 24576 1 snd_sof_intel_hda_commonsnd_hda_ext_core 36864 3 snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hdasnd_soc_acpi_intel_match 77824 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tglsnd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_sof_intel_hda_commonsnd_soc_core 417792 4 soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdasnd_hda_codec_hdmi 94208 2snd_compress 32768 1 snd_soc_coreac97_bus 16384 1 snd_soc_coresnd_pcm_dmaengine 20480 1 snd_soc_coresnd_hda_intel 61440 2snd_intel_dspcfg 36864 3 snd_hda_intel,snd_sof,snd_sof_intel_hda_commonsnd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfgsnd_hda_codec 204800 6 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_sof_intel_hdasnd_hda_core 139264 9 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hdasnd_hwdep 20480 1 snd_hda_codecsnd_pcm 192512 11 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pcm_dmaenginesnd_seq_midi 20480 0snd_seq_midi_event 16384 1 snd_seq_midisnd_rawmidi 53248 1 snd_seq_midisnd_seq 94208 9 snd_seq_midi,snd_seq_midi_event,snd_seq_dummysnd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidisnd_timer 49152 3 snd_seq,snd_hrtimer,snd_pcmsnd 135168 20 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidisoundcore 16384 1 snd**********************************************************************~$ fuser /dev/snd//dev/snd/controlC0: 1949/dev/snd/controlC1: 1949/dev/snd/seq: 1946
~$ lsof /dev/snd/*COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAMEpipewire 1946 dogman 50u CHR 116,1 0t0 580 /dev/snd/seqpipewire 1946 dogman 51u CHR 116,1 0t0 580 /dev/snd/seqwireplumb 1949 dogman 31u CHR 116,19 0t0 1078 /dev/snd/controlC0wireplumb 1949 dogman 35u CHR 116,9 0t0 1044 /dev/snd/controlC1
04:00.0 Non-Volatile memory controller [0108]: Sandisk Corp Western Digital WD Black SN850X NVMe SSD [15b7:5030] (rev 01)dogman@dogman-OMEN-by-HP-40L-Gaming-Desktop-GT21-1xxx:~$ enter image description here
Here are more test results:~$ lsmod | grep -i sndsnd_seq_dummy 16384 0snd_hrtimer 16384 1snd_hda_codec_realtek 192512 1snd_hda_codec_generic 118784 1 snd_hda_codec_realtekledtrig_audio 16384 1 snd_hda_codec_genericsnd_sof_pci_intel_tgl 16384 0snd_sof_intel_hda_common 188416 1 snd_sof_pci_intel_tglsoundwire_intel 57344 1 snd_sof_intel_hda_commonsnd_sof_intel_hda 24576 1 snd_sof_intel_hda_commonsnd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tglsnd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_commonsnd_sof 311296 3 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hdasnd_sof_utils 20480 1 snd_sofsnd_soc_hdac_hda 24576 1 snd_sof_intel_hda_commonsnd_hda_ext_core 36864 3 snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hdasnd_soc_acpi_intel_match 77824 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tglsnd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_sof_intel_hda_commonsnd_soc_core 417792 4 soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdasnd_hda_codec_hdmi 94208 2snd_compress 32768 1 snd_soc_coreac97_bus 16384 1 snd_soc_coresnd_pcm_dmaengine 20480 1 snd_soc_coresnd_hda_intel 61440 2snd_intel_dspcfg 36864 3 snd_hda_intel,snd_sof,snd_sof_intel_hda_commonsnd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfgsnd_hda_codec 204800 6 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_sof_intel_hdasnd_hda_core 139264 9 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hdasnd_hwdep 20480 1 snd_hda_codecsnd_pcm 192512 11 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pcm_dmaenginesnd_seq_midi 20480 0snd_seq_midi_event 16384 1 snd_seq_midisnd_rawmidi 53248 1 snd_seq_midisnd_seq 94208 9 snd_seq_midi,snd_seq_midi_event,snd_seq_dummysnd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidisnd_timer 49152 3 snd_seq,snd_hrtimer,snd_pcmsnd 135168 20 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidisoundcore 16384 1 snd**********************************************************************~$ fuser /dev/snd//dev/snd/controlC0: 1949/dev/snd/controlC1: 1949/dev/snd/seq: 1946
~$ lsof /dev/snd/*COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAMEpipewire 1946 dogman 50u CHR 116,1 0t0 580 /dev/snd/seqpipewire 1946 dogman 51u CHR 116,1 0t0 580 /dev/snd/seqwireplumb 1949 dogman 31u CHR 116,19 0t0 1078 /dev/snd/controlC0wireplumb 1949 dogman 35u CHR 116,9 0t0 1044 /dev/snd/controlC1dogman@dogman-OMEN-by-HP-40L-Gaming-Desktop-GT21-1xx
I hope somebody reads and responds. This issue is really discouraging because I didn't do anything to the system, the sound used to work perfectly for several months, after the installation of Ubuntu 23.04. I did no tweeking (because I realize that I am totally ignorant about the inter workings of Linux... and the fact that the sound is working flawlessly on Windows 11.
TIA
More information:
~$ pactl infoServer String: /run/user/1000/pulse/nativeLibrary Protocol Version: 35Server Protocol Version: 35Is Local: yesClient Index: 64Tile Size: 65472User Name: dogmanHost Name: dogman-OMEN-by-HP-40L-Gaming-Desktop-GT21-1xxxServer Name: PulseAudio (on PipeWire 0.3.79)Server Version: 15.0.0Default Sample Specification: float32le 2ch 48000HzDefault Channel Map: front-left,front-rightDefault Sink: alsa_output.pci-0000_00_1f.3.analog-stereoDefault Source: alsa_output.pci-0000_00_1f.3.analog-stereo.monitorCookie: 7401:edbf
Update: I installed ALSA Mixer and after making adjustments to the various modes, I was able to get the faintest output but no where near functional levels.
pulseaudio --killpulseaudio --start
yielded no improvement.
I have no idea how to reinstall the audio/sound drivers. The only information that I could find was for an much older version of Ubuntu.
